Terms and Conditions

If you do not agree to these Terms of Service, please do not use savvyagent.co.uk or subscribe to our service.

1.Acceptance of Terms of Service

Savvyagent.co.uk ("Savvyagent") is provided by Savvyagent Ltd. under these Terms of Service. These Terms of Service govern your use of Savvyagent.co.uk (whether you are a member, a subscriber or a visitor) and govern all services provided to you by Savvyagent in connection with Savvyagent.co.uk.

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2.1 We reserve the right to amend these Terms of Service from time to time without notice to you. Please check the Terms of Service periodically to see whether a change has been made to them. If you do not agree with any change in these Terms of Service, please discontinue further use of Savvyagent. Your continued use of Savvyagent will signify your acceptance of any change in the Terms of Service set out here.

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3.1 Although portions of Savvyagent.co.uk may be viewed by anyone who visits Savvyagent.co.uk,you will need to register as a member in order to access some Savvyagent services.

3.2 When you register with us you are stating that you are eighteen [18] years of age or over

3.3 Each registration is for a single user only and you are forbidden to share your log in details with anyone else nor with multiple users on a network. You will remain liable for the consequences of 3rd parties accessing your account.

3.4 We may suspend or cancel your subscription immediately at our reasonable discretion if you breach any of your obligations under these terms of service.

3.5 You agree that any information you provide to us about yourself upon registration or at any other time will be true, accurate and complete and that you will ensure that this information is kept accurate and up-to-date at all times.

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4.Password and security

4.1 When you register to use Savvyagent.co.uk you will be asked to create a password. It is your responsibility to choose a secure password. You must keep this password confidential and must not disclose it to or share it with anyone. You will be responsible for all activities that occur under your password. If you know or suspect that someone else knows your password you should notify us immediately.

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5.Privacy policy

5.1 We treat your privacy very seriously and we understand that you will wish to know how we will use the information we collect from you. Please view our privacy policy, which forms part of these Terms of Service. All use of your personal information will be in accordance with our Privacy Policy and will comply with all applicable UK data protection legislation.

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6.Your use of Savvy Agent

6.1 You alone are responsible for your use of Savvyagent.co.uk and the consequences of any such use. By using Savvyagent.co.uk you agree to comply with the following guidelines:

  1. Where the customer is an organisation, limited company or other legal entity, comprising one or more people, each person accessing savvyagent.co.uk must have a membership and a paid subscription if they require access to subscriber information.
  2. Savvyagent may only be accessed manually. The use of automated agents, robots, or automated software, other than search engine spiders, to view the site is specifically forbidden.
  3. You may not attempt to build a copy of our data or reverse engineer our processes.
  4. Where address information is provided by Savvyagent, in our reports, forms and search results, you may not use such information to contact any party to the reported transaction (Land Registry data only).
  5. You may use Savvyagent and any printed reports, for your own research, study or other uses that do not infringe upon the copyright of Savvyagent and our licensors. You may not publish or reproduce any part of the data or work derived from the data without our specific written permission. Such permission will either be clearly stated on Savvyagent or may be requested by post or email.
  6. Savvyagent (Land Registry data only) may not be used to send chain letters, junk mail, 'spam', solicitations (commercial or non-commercial) or bulk communications of any kind.
  7. You must not use Savvyagent or any part of Savvyagent in a way that might reasonably be expected to cause the same to be interrupted, damaged, rendered less efficient or which could in any way damage the operation of another's computer.
  8. Breach of these terms of service may make you liable to civil legal action and or criminal prosecution. You should note that you must agree to end-use licenses to view our information and that breach of such licenses renders you liable to legal action instigated by the Government agencies who are the licensors for the Land Registry data only.
  9. In an effort to continue to improve our data quality and accurately record your market share, as a user you agree that you will send us your current property listings and their status via your software companies or bespoke software as and when these are updated.
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7.Intellectual property

7.1 Savvyagent, its contents and all Rights therein are owned by Savvyagent Ltd (and/or its licensors). "Rights" means copyright, database rights, trade marks, design rights and other intellectual and proprietary rights of whatever nature, anywhere in the world. You acknowledge that (i) Savvyagent is protected by Rights; (ii) these Rights are valid and protected in all media and technologies existing now or later developed; and (iii) except as explicitly provided otherwise, these Terms of Service and applicable copyright, trademark and other laws govern your use of such Rights.

7.2 You may view, print, download or temporarily store extracts from Savvyagent for your personal, non-commercial reference without alteration, addition or deletion. You may not otherwise copy, reproduce, retransmit, distribute, publish, commercially exploit or otherwise transfer any Savvyagent material or content. You acknowledge that you will not acquire any Rights by downloading or otherwise using any Savvyagent content or materials.

7.3 By submitting content, which shall include your member name, to any "public area" of Savvyagent, including message boards, forums and contests, you grant Savvyagent a royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, communicate to the public, perform and display the content (in whole or in part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or later developed, for the full term of any Rights that may exist in such content. You also permit any member to access, display, view, store and reproduce such content for personal use.

7.4 By submitting content, you also warrant that you are entitled and have all necessary rights to grant the licenses stated above. Subject to the foregoing, the owner of such content placed on Savvyagent retains any and all Rights that may exist in such content.

7.5 The price and sale data provided for England and Wales has been licensed and/or derived from data licensed from Land Registry (an executive agency responsible for recording property transactions in England and Wales). Savvyagent acknowledge that all such data is Crown copyright. Land Registry permits Savvyagent the right to use the data. The right to use the data is not transferable to any member or subscriber to Savvyagent. All use other than specifically stated in these terms of service is excluded. If you are unsure about an intended use of the Crown copyright data you should not proceed.

7.6 You are only permitted to print material from this website as long as no modifications are made to it and no graphics are used separately from accompanying text. Unless otherwise stated, the copyright and other intellectual property rights in all material on this website (including without limitation photographs and graphical images) are owned by us or our licensors. If you are in breach of any of these terms and conditions, your permission to use this website automatically terminates and you must immediately destroy any material printed from this website.

7.7 No part of this website and its information may be reproduced or stored in any other website or included or used in order to support any position held in any public / private electronic / non-electronic retrieval system, service or publication without prior written permission. Any rights not expressly granted in these terms are reserved.

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8.Third party websites, goods and services

8.1 Savvyagent provides links to third party web sites that are not affiliated with Savvyagent(although Savvyagent branding, advertisements or links may appear on these sites). We make no representations as to the quality, suitability, functionality or legality of any sites to which we may provide links or any goods or services available from such sites.

8.2 All matters concerning any goods and services that you purchase from a third party site, including, without limitation all contract terms are solely between you and the owner of that site and Savvyagent will not be liable for any costs or damages to you or any third party arising directly or indirectly out of any third party website. You hereby waive any claim you might have against Savvyagent with respect to any such sites.

8.3 Subject to the terms of our Privacy Policy, Savvyagent may, from time to time, send email messages to you containing advertisements or promotions including links to third parties. Savvyagent makes no representation or warranty with respect to the quality, suitability, or functionality of any goods or services which may be obtained from third parties as a consequence of these e-mails, and you agree that Savvyagent shall have no liability with respect thereto.

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9.Disclaimers of warranties

9.1 Savvyagent is provided on an "as is" and "as available" basis. Savvyagent expressly disclaims all warranties or representations of any kind, express or implied, to the fullest extent permitted by law.

9.2 We may make changes to the material on this website, or to the products and prices described in it at any time without notice.

9.3 You understand and agree that Savvyagent does not guarantee the accuracy or completeness of any information in or provided in connection with Savvyagent. Savvyagent is not responsible for any errors or omissions or for the results obtained from the use of such information. All information is provided on the basis that Savvyagent, its employees and consultants and its members (while such members are participating in Savvyagent), are not engaged in rendering legal, financial or other professional services or advice. Savvyagent advises you to seek appropriate professional advice if you require it.

9.4 Savvyagent shall not be responsible for any loss or damage caused directly or indirectly, by the information or ideas contained, suggested or referenced on Savvyagent. Your participation in Savvyagent is solely at your own risk. No advice or information, whether oral or written, obtained by you from Savvyagent shall create any warranty not expressly made in these terms of service or imposed by law.

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10.Limitation of liability

10.1 Except as required by law, Savvyagent shall not be liable for any indirect, incidental, special or consequential losses or damages or loss of profits, data, goodwill or revenue in each case regardless of whether such losses or damages arise in the normal course of events or whether Savvyagent has been advised of the possibility of such damages.

10.2 Savvyagent will not be liable for any such losses or damages whether arising in contract, tort (including negligence) or otherwise arising out of or in connection with this website including without limitation the use or the inability to use Savvyagent, or messages received, or transactions entered into through Savvyagent, or resulting from unauthorised access to or alteration of your transmissions or data.

10.3 If Savvyagent has any liability to the Customer arising out of this Agreement, (whether in contract or delict), Savvyagent's liability shall be limited in all circumstances to the sums paid to Savvyagent by the Customer pursuant to this Agreement in respect of the services to which the claim relates.

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11.Subscriptions and refunds

11.1 These terms require payment to be made monthly or annually in advance.

11.2 All orders are made by BACS or Direct Debit. If paying by Direct Debit, please note that Savvyagent has appointed the BACS Approved Direct Debit Bureau, Eazy Collect Services Ltd (www.eazycollect.co.uk), to collect your payments and Eazy Collect will be shown on your bank statement.

11.3 Subscriptions are offered for a minimum of 12 months and may include access to different kinds or amounts of information. Purchase of a subscription allows access to the information when the information is available.

11.4 In the event that you would like to terminate this service, a one month notice period is required to be given.

11.5 Savvyagent will endeavour to ensure that the website and all the information it offers is available and up to date at all times, however, it does not guarantee that the website will always be available or that every piece of information will always be available and will therefore, not be liable. Access to this website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control. Although we endeavour to provide data on a weekly basis, we offer no guarantees of this.

11.6 Subscriptions are for 12 months and commence immediately on receipt of log in details.

11.7 Due to the digital nature of the subscriptions no automatic right of refund or cancellation exists after a subscription has been purchased by you in accordance with Regulation 13 of the Consumer Protection (Distance Selling) Regulations 2000.

11.8 We do not provide refunds or part refunds at any time.

11.9 If the customer chooses to pay monthly, the customer will be charged between £5 and £10 per letter that is sent for default payments.

11.10 Property owners contact details look up will be an additional cost to your standard monthly subscription costs.

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12.Termination and remedies for breach of these terms by you

12.1 Savvyagent will be entitled to restrict, suspend or terminate your membership or deny you access to Savvyagent or take such other action as Savvyagent deems appropriate if Savvyagent determines, in its sole discretion, that you are in breach any of the Terms of Service or Savvyagent considers in its sole discretion that your use of Savvyagent is inappropriate or otherwise unacceptable.

12.2 The restriction, suspension or termination of our service pursuant to this section will be without prejudice to any rights which Savvyagent may have against you in respect of your breach of these Terms of Service.

12.3 Savvyagent shall be entitled to disclose your user identity and details if required or requested by the courts or other law enforcement authorities and/or agencies or in such other circumstances as Savvyagent in its sole discretion considers reasonably necessary or appropriate.

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13.1 You agree to indemnify and hold each of Savvyagent, its parents, subsidiaries, affiliates, officers and employees, harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your use of Savvyagent, the violation of these Terms of Service by you, or the infringement by you, or any other person, of your account, or of any intellectual property or other right of any other person or entity.

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14.Applicable law

14.1 These Terms of Service shall be governed by and construed in accordance with the laws of England and any dispute shall be subject to the exclusive jurisdiction of the English courts.

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15.1 In the event that any provision of the Terms of Service conflicts with the law under which the Terms of Service are to be construed or if any such provisions are held invalid by a court with jurisdiction over the parties to the Terms of Service, such provision will at the election of Savvyagent, be deleted and the remainder of the terms of these Terms of Service will remain in full force and effect.

15.2 Any failure or delay by us to enforce strict performance by you of any of the Terms of Service or to exercise any right under the Terms of Service will not be construed as a waiver to any extent of our rights.

15.3 Savvyagent may assign its rights and obligations under these Terms of Service and upon such assignment Savvyagent shall be relieved of any further obligation under these Terms of Service.

15.4These Terms of Service and the Privacy Policy constitute the entire understanding between you and us as to your use of Savvyagent and supersede all prior agreements and understandings between us and you.

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If you have any queries, please do not hesitate to contact us via info@savvyagent.co.uk or alternatively please call us on 01425 475659.

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